Terms and conditions of use

1.1 Seller and scope

The website lesmoperformances.com is operated by APR COMMERCE S.R.L., with registered office at Strada Pandelici 8, 42046 Reggiolo (RE), Italia, tax code and VAT number 02956850354, registered with the Registro delle Imprese dell’Emilia, REA RE-328019, PEC aprcommercesrl@kelipec.it, email info@lesmoperformances.com (hereinafter "Lesmo Performance" or "Seller"). These terms govern purchases on the website by consumers and professional customers. "Consumer" means a natural person purchasing for purposes unrelated to their business or professional activity. Mandatory rights under the law of the consumer's country of residence remain applicable where relevant.

1.2 Products and compatibility

Lesmo Performance offers vehicle components, accessories and spare parts, including performance, styling and maintenance products. Before purchasing, customers must check the make, model, version, year, engine specification and any other details on the product page. They may contact us, providing the vehicle identification number (VIN) where helpful; any compatibility check requires our explicit confirmation. Images, trademarks and names identify products or compatible vehicles and do not imply official relationships with the respective manufacturers unless expressly stated. Technical compatibility does not mean that a component is approved for road use in the customer's country: any restrictions, certifications and permitted uses are indicated on the product page and in the manufacturer's documentation. Installation and use must follow the instructions and applicable rules; for safety-related components, we recommend a qualified installer. These instructions do not limit the statutory guarantee.

1.3 Prices and availability

Prices are expressed in the currency shown on the website and confirmed at checkout, and the applicable tax treatment is displayed before order confirmation. Any shipping charges and additional costs charged by the Seller are indicated at checkout. Availability and timing shown on the website may change; if an item becomes unavailable after ordering, we will inform the customer and offer a new date, an alternative or a refund of amounts paid for items that cannot be supplied. We will not substitute a product without consent.

1.4 Ordering and conclusion of the contract

The customer selects products, checks the summary and corrects any errors before pressing the button clearly indicating the obligation to pay. They will receive email confirmation with an order summary and the applicable terms. The contract is concluded when the website sends the customer the automatic order confirmation email. Customers are asked to keep it together with the terms of sale. Procurement and dispatch require payment and the necessary operational checks. If unavailability emerges after the contract is concluded, the options indicated in section 1.3 apply and the customer's rights remain unaffected.

1.5 Payments

Cards, bank transfers, PayPal, Revolut Pay and the payment methods made available by Stripe at checkout are accepted, including Apple Pay and Google Pay where supported. Availability of individual methods may vary by device and country. Payment is handled according to the instructions for the chosen method. The Seller does not retain full card details when payment is handled by an external provider. For bank transfers, include the order number in the payment reference. Products are ordered from suppliers after payment is received; for bank transfers, we wait until the funds are credited. Currency conversion charges or fees applied by the customer's bank are outside the Seller's control.

1.6 International shipping

Available destinations, rates, carrier and estimated timing are communicated before payment or in the quotation. For delivery outside the European Union, the checkout page or quotation specifies whether duties, import taxes, customs clearance charges and carrier fees are included in the price or payable by the recipient. For shipments outside the European Union, duties, import taxes, customs clearance charges and other fees required in the destination country are payable by the recipient unless expressly stated otherwise before the order. If the country requires particular documents or formalities, customers must supply accurate information and cooperate with customs clearance. We cannot guarantee the absence of delays caused by customs authorities. For consumers, the risk of loss or damage passes upon physical delivery of the goods to them or to a third party they designate other than the carrier, subject to the exceptions provided by law.

1.7 Delivery and transport damage

Upon delivery, please check the number of parcels and the condition of the packaging before signing. If there are signs of impact, holes, crushing, wetness, opening or other irregularities, sign with a specific reservation, describing the visible damage on the carrier's document, and retain a copy. Even if the packaging appears intact, where the carrier permits it we recommend reserving the right to inspect the contents. To document any damage, please take photographs or videos of the parcels during unloading and before opening, the labels, inner packaging and product; for expensive or fragile items, it is helpful to record the parcel being opened without interruption. Keep boxes and protective materials and do not install a component that appears damaged. Report the problem as soon as possible to info@lesmoperformances.com, stating the order number and providing available documentation. The reservation and images help establish what happened and open a claim promptly with the carrier. Their absence does not automatically result in rejection of the complaint or loss of the consumer's statutory rights: we will still examine the available evidence and handle the case under applicable legislation.

1.8 Withdrawal, returns and guarantee

Consumers may exercise the right of withdrawal according to the "Returns and right of withdrawal" page. Remedies for lack of conformity are described on the "Guarantee and assistance" page. Any additional commercial terms, where offered, will be indicated separately and do not reduce statutory rights.

1.9 Professional customers

Businesses and professionals interested in a quotation can contact us at info@lesmoperformances.com. Any commercial terms are defined individually in the quotation. The consumer's right of withdrawal does not apply to purchases made in the course of business or professional activity. Any intra-EU transactions and invoices without VAT require tax checks before issue; holding a VAT number does not automatically change the total published on the website.

1.10 Applicable law and disputes

The contract is governed by Italian law, without depriving the consumer of mandatory protection under the law of their country of habitual residence, where applicable. For consumer disputes, jurisdiction lies with the court identified by applicable rules; for professional customers, jurisdiction is determined by applicable rules unless a different agreement has been validly concluded. Customers can contact us at info@lesmoperformances.com to seek a resolution.

1.11 Updates

The applicable terms are those made available and accepted when the order is placed. Subsequent changes published on the website apply to new purchases.

 

 

2. Shipping and delivery

We ship to destinations selectable at checkout or agreed through a quotation. The final shipping cost is shown before the order is submitted. Bulky or fragile components may require a dedicated transport quotation. Estimated delivery times are indicated on each product page according to brand and availability. Products are ordered from suppliers after payment is received. The estimate starts as indicated on the product page or order confirmation and may be updated if the manufacturer's availability changes. If a significant delay emerges, we will contact the customer with an updated estimate and the remedies provided by law. For non-EU deliveries, duties, import taxes and customs clearance charges are payable by the recipient and are not included in the order price unless expressly stated otherwise before payment. Upon delivery, check the parcels and sign with a specific reservation if there are irregularities; retain the packaging and document unloading and opening with photographs or video where possible. If damage occurs, contact us as soon as possible. Failure to make a reservation or recording does not automatically result in loss of consumer rights; see the procedure on the "Returns and right of withdrawal" page.

 

 

3. Returns and right of withdrawal

3.1 Who may withdraw and when

Consumers purchasing online have the right to withdraw without giving a reason within 14 days from the day on which they, or a designated third party other than the carrier, receive the goods. For multiple goods delivered separately, the period starts upon receipt of the last item. Unless expressly communicated in a promotion, Lesmo Performance does not offer an additional commercial period beyond the statutory period. The statutory right of withdrawal does not apply to purchases made as a professional customer.

3.2 How to give notice of withdrawal

Before sending a return, contact info@lesmoperformances.com. To exercise withdrawal, simply send an explicit statement to this address within the deadline, indicating the order number, name, contact details and products concerned; the form at the bottom of this page may be used but is not mandatory. We will acknowledge receipt of the request on a durable medium and provide the return address and instructions. Prior contact is intended to organise the return and does not shorten the statutory withdrawal period.

3.3 Returning products and costs

Consumers must return or hand over the products without undue delay and in any event within 14 days of giving notice of withdrawal. Direct return costs for a change of mind are payable by the consumer; products normally shipped as parcels may be returned using a carrier chosen by the customer and suitable packaging. If a particular product cannot normally be sent back as a parcel, any cost or estimate will be communicated before the order on the product page or at checkout. We recommend suitable packaging and a tracked service. The absence of the original packaging does not automatically exclude withdrawal. Consumers are liable for any diminished value resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods; any assessment will be communicated and explained on a case-by-case basis.

3.4 Refund

We refund payments received in connection with the contract being withdrawn from, including initial delivery charges up to the amount of the least expensive standard option offered, within 14 days of the notice of withdrawal. We may withhold the refund until the goods are received or evidence of their dispatch is provided, whichever is earlier. We use the same payment method as the initial transaction unless otherwise agreed at no cost to the customer.

3.5 Exceptions

Withdrawal is excluded in the cases established by law, particularly for goods genuinely made to measure or clearly personalised to the customer's specifications. Catalogue items remain subject to the consumer's normal right of withdrawal, even when made by an artisan manufacturer or ordered from the supplier after purchase. Any exclusion for a genuinely personalised product will be clearly indicated on the product page and before ordering. Rights relating to defective or non-conforming products remain unaffected.

3.6 Transport damage: reporting procedure

Upon delivery, check the parcels and, if you notice irregularities, sign with a specific reservation, recording the type of visible damage on the carrier's document (for example "packaging crushed on the right side" or "parcel open"). Where possible, please photograph or film unloading, the unopened parcels, labels and seals, and progressively document opening, internal protective materials and the product. For valuable or fragile products, we recommend a continuous video of opening. Keep all packaging and report the damage as soon as possible to info@lesmoperformances.com, providing the order, a description and the material collected. Hidden damage must also be reported as soon as it is discovered. Prompt reporting helps us deal with the carrier and insurer; the absence of a reservation, photographs or video does not in itself cause the consumer to lose the remedies to which they are entitled. We will still examine the circumstances and the available evidence.

3.7 Incorrect or defective product

In these cases, contact info@lesmoperformances.com with the order number, a description and available documentation. These cases are handled under the statutory guarantee and applicable rules, separately from withdrawal for a change of mind. If the goods are found to be non-conforming, the remedies owed are provided free of charge to the consumer.

Optional withdrawal form

To: APR COMMERCE S.R.L., Strada Pandelici 8, 42046 Reggiolo (RE), Italia; info@lesmoperformances.com. These are the contact details for giving notice of withdrawal, not necessarily the return shipping address, which will be communicated in reply.

I hereby give notice of withdrawal from the sales contract relating to: ________________.

Order number: ________________. Ordered on: ________________. Received on: ________________.

First and last name: ________________. Address: ________________.

Date: ________________. Signature: ________________ (only if the form is sent on paper).

 

 

4. Guarantee and assistance

For consumers purchasing goods in the European Union, the statutory guarantee of conformity applies under current rules, generally for defects that become apparent within two years of delivery, subject to more favourable national provisions. If a defect occurs, contact info@lesmoperformances.com, indicating the order, product code, description and photographs or videos if available. We will assess the request and the remedies provided by law, including repair or replacement and, where the requirements are met, a price reduction or termination of the contract. Any commercial manufacturer's guarantees supplement the statutory guarantee and do not replace it. Normal wear, misuse or installation contrary to instructions do not in themselves constitute an original lack of conformity; each case is assessed in its specific circumstances. For professional purchases and sales outside the EU, the relevant rules and specific terms communicated before ordering apply, without derogating from mandatory rights.

 

 

5. Payments

Cards, bank transfers, PayPal, Revolut Pay and the methods enabled by Stripe and shown at checkout are available, including Apple Pay and Google Pay where supported. The payment page shows the order total, including charges applied by the Seller. For bank transfers, bank details are provided in the order confirmation or payment instructions. The order is placed with the supplier after payment is received. Do not send full card details by email. For orders destined outside the EU, any import taxes and customs charges follow the arrangements disclosed before payment.

 

 

6. About us

Lesmo Performance

A passion for cars shows in the details.

Lesmo Performance is a project for those who see their car as more than a means of transport. We select components and accessories to enhance its character, performance and style: exhaust systems, suspension, brakes, intakes, wheels and styling details, with attention to classic cars too.

Behind the project are ten years of experience in the online sale of automotive accessories and spare parts. This experience guides the way we work: carefully selecting brands, providing useful information before purchase and following every order attentively, from choosing a component to shipping it.

A spare part must be the right one for the right version. That is why we value product codes, compatibility and technical specifications, and are available to examine customers' requests when further checks are needed. Our catalogue is for those who want to customise a modern sports car, improve a special project or preserve the appeal of a classic vehicle.

Lesmo Performance is launching today with its own identity and a clear vision: to offer a quality selection to customers in Italy and worldwide, with the pleasure of sharing a genuine passion for cars.

Explore the catalogue · Request a compatibility check

 

 

7. Cookie Policy

Last updated: 6 October 2026.

7.1 Controller and scope

This notice concerns cookies and tracking tools used on lesmoperformances.com, operated by APR COMMERCE S.R.L., Strada Pandelici 8, 42046 Reggiolo (RE), Italia, tax code and VAT number 02956850354. Contact: info@lesmoperformances.com. For other processing of personal data, please refer to the Privacy Policy.

7.2 Necessary technical cookies

The website uses PrestaShop. Technical cookies enable management of the session, shopping cart, authentication, essential preferences and consent choices. They are necessary for functions requested by the user and do not require prior consent. They may be session or persistent cookies depending on their function.

7.3 Analytics and advertising

Google Analytics is intended to measure visits and website use. Google Ads and Meta Pixel are intended to measure campaigns and, depending on the enabled functions, personalise advertising. The associated non-essential analytics and marketing tools are used on the basis of consent expressed for the relevant category. Information processed may include online identifiers, device characteristics, pages visited and interactions with the website. Newsletter subscription has separate consent from cookie preferences.

7.4 WhatsApp and external services

Contact through WhatsApp is optional. Opening the service involves data processing according to WhatsApp's privacy notice; the content of messages received is processed by Lesmo to respond to the request. An external link and an embedded widget may involve different processing: any non-essential embedded tools are subject to the applicable consent choices.

7.5 Giving and withdrawing consent

The consent management system integrated into the website allows optional cookies to be accepted, rejected or selected. Choices can be changed through "Cookie preferences". Optional cookies requiring consent must remain disabled until an affirmative choice is made. Refusal does not prevent purchasing. Cookies can also be deleted or blocked through browser settings; blocking technical cookies may compromise the shopping cart and other essential functions. Withdrawal of consent does not affect the lawfulness of earlier processing.

7.6 Provider information and rights

Google: https://policies.google.com/privacy — Meta: https://www.facebook.com/privacy/policy/ — WhatsApp: https://www.whatsapp.com/legal/privacy-policy.

For information about safeguards for any transfers outside the European Economic Area or to exercise your rights, write to info@lesmoperformances.com. Further information and rights are described in the Privacy Policy.

 

 

8. Contact details

For information about products, compatibility, orders, shipping, returns and assistance: info@lesmoperformances.com.

To help us respond, provide the product code or order number. For compatibility requests, indicate the vehicle make, model, year, version and engine specification.

Seller: APR COMMERCE S.R.L., Strada Pandelici 8, 42046 Reggiolo (RE), Italia. Tax code and VAT number 02956850354. REA RE-328019. PEC aprcommercesrl@kelipec.it.

 

 

Appendix for the webmaster — do not publish as a page

The commercial page texts have been retrieved and updated with the information supplied. The Privacy Policy is provided in a separate document.

The Cookie Policy requires the actual table already present on the website to be inserted: cookie name, provider, purpose, category and duration, along with applicable transfer information. The table was not supplied and has not been verified: do not reconstruct it using assumed names or expiry dates. Insert it as section 7.7 before publication and update it to reflect the final service configuration.

Configure and check the "Cookie preferences" link, rejection of optional cookies and prior blocking of scripts requiring consent. For WhatsApp, check whether a simple link or an embedded widget is used.

Banner text: "We use cookies necessary for the website to function and, with your consent, analytics and marketing tools to measure visits and personalise advertisements. You can reject optional cookies or choose categories. You can change your choice in Cookie preferences. Read the Cookie Policy and Privacy Policy." Buttons: Reject optional · Customise · Accept optional.

Company contact details are those in the retrieved document; no telephone number that was not supplied has been added. No exclusive B2B jurisdiction clause has been introduced and no unconfirmed participation in ADR has been declared.

Reference sources: Regolamento (UE) 2016/679; Garante, Linee guida cookie del 10 giugno 2021; Your Europe, information on withdrawal and guarantees. No technical verification of the website has been performed.

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